1. The service
Semaphore provides residential and datacenter proxy connections that route your network requests through IP addresses we operate or license. You configure the quantity, network and locations in your dashboard; we provision the connections and keep them available.
2. Your account
You must provide accurate account details and keep your credentials confidential. You are responsible for all activity under your account, including activity by sub-users and automated systems you connect.
3. Acceptable use
You agree to use the service only for lawful purposes and in compliance with the terms of the sites and services you access through it. You may not use the service to attack, overload or gain unauthorised access to any system, to distribute malware or unsolicited messages, or to collect personal data without a lawful basis. We may suspend connections that are being used in breach of this section.
4. Plans and payment
Plans are priced per IP per month as shown at the time of purchase and renew automatically until cancelled. Payments are processed via Stripe or supported cryptocurrencies. Fees are non-refundable except where required by law or stated otherwise in writing.
5. Availability
We aim for continuous availability but do not guarantee that any specific IP, location or quantity will be available at all times. Where an IP becomes unavailable we replace it; where a location cannot be fulfilled we tell you before charging.
6. Changes and termination
You may cancel at any time from your dashboard; access continues until the end of the paid period. We may change these terms with notice, and may terminate accounts that breach them.
7. Liability
The service is provided as is. To the extent permitted by law, our total liability for any claim relating to the service is limited to the fees you paid in the three months before the claim arose.
8. Contact
Questions about these terms go to support.