01 Support
How can we help?
Most questions are answered in the developer docs. For anything else, send us a message and a person replies.
Setting up a proxy
Proxy URL format, authentication, protocols and copy-paste examples for every client.
Proxies not working
A short checklist that resolves almost every 407, timeout and allowlist problem.
Your plan, IPs and billing
Change quantity, network or locations from the dashboard. Invoices and payment methods live there too.
Can’t sign in
Reset your password from the sign-in page. Google accounts sign in with Google and have no separate password.
02 Contact
Send us a message.
We reply by email, usually within one business day. Include a proxy address or the error you see and we can answer in one go.